Infrastructure Commitment

Guaranteed Server Specifications: 

• Supermicro Enterprise-Grade Rackmount Servers
• Powerful Dual AMD Opteron (Dual Core) CPUs
• Minimum of 6144MB (6GB) ECC Registered DDR Dual Channel System RAM
• Hot-Swappable Seagate Cheetah 15,000 RPM SCSI Hard Disks. A minimum of four drives are used with our Premium Hosting service.
• Hardware RAID5 Disk Controllers with Premium Hosting service.
• Use of 2U chassis for better cooling and air flow.
• Redundant Power Supply Units (PSUs).
• Intelligent Platform Management Interface (IPMI) cards for hardware event monitoring.
• Remote reboot functionality allows our team to power cycle servers faster if the need arises. 

Guaranteed Network Specifications: 

• High performance bandwidth from InterNAP, Level 3 and AboveNET. We only peer with top quality tier-1 backbone providers. E.g. no use of Cogent.
• Flow Control Platform (FCP) BGP optimization to ensure your site traffic is routed via the most efficient path possible.
• 100% Cisco powered network architecture.
• Hot-Standby Routing Protocol (HSRP) failover protection at all network levels. Most network maintenance can be performed transparently.
• Dual network cable drops to all racks ensuring no single point of failure and complete redundancy.
• Proprietary Intrusion Prevention Systems (IPS).
• Full off-site remote data backups using the latest Network Attached Storage (NAS) technology.
• Excellent connectivity within the United States and internationally through peering exchanges.  

Guaranteed Data Center Specifications:

• Located within our own private data center suite of the Colo4Dallas carrier neutral facility at 3000 Irving Boulevard near downtown Dallas, TX.
• Uninterruptible Power Supply (UPS) powered by independent Leibert and Powerware units.
• Around the clock environmental monitoring to ensure temperature remains at a constant 68°F.
• Raised flooring for under floor cooling and to allow for increased reliability by keeping power cables completely separated from data cables.
• Fully Locking Cabinets for extra physical security.
• Pre-action dry pipe fire suppression system rated for telecommunications / data center use.
• Access to the data center floor is restricted by biometric locks and key card access.
• All areas of the facility are monitored 24/7 via CCTV as well as patrols by security staff. Video recordings are kept for a five day period.